Beauty companies are notorious for killing products because of lagging sales or to make room for new trends and technology, but you’re not totally out of luck. There’s a chance that your hard-to-find favorite is just a phone call or a click away.
ShopSmart, from the publisher of Consumer Reports, has the steps to follow next time your favorite beauty product is whisked off the market.
The first place to go to track down a much-missed favorite is the manufacturer:
1. Call the makeup brand’s customer-service department to ask about leftover inventory, upgraded formulas/names or comparable substitutes.